schapira sent a message to Akio Toyoda President and CEO, Toyota Motor Corporation email address that said:
hi mr toyoda
i sent you this message because i care about Lexus
i m driving Lexus for many years it happend now that i los the key i went to Lexus Antwerp Belgium and payed for a new key the charged me almost 300 euro so i payed and they sayed it takes 14 days today i called Lexus Antwerp the tel me next end of the week i was so shoked that i had too contact you there is a lot of competition on the auto market and if this is service of lexus then it is very bad i think you should check a bit what is going on at Lexus Antwerp it is realy terrible
thank you very much i hope too get a quick respond from you
Schapira F.
