BEVERLY sent a message to Carlos Ghosn President and CEO, Nissan Motor Co., Ltd. that said:
HI, MY NAME IS BEVERLY I AM 54 YRS OLD A SINGLE MOTHER.. I LIVE IN ONE BEDROOM ME AND MY SON. I AM UNEMPLOYED I CURRENTLY ON DISABILITY. ME AND MY BROTHER WAS OUT LOOKING FOR CARS JUST LOOKING AS I KNEW I COULD NOT AFFORD ONE BUT MINE WAS FALLING APART IT STAYED IN THE GARAGE AND I WAS WALKING MORE THAN I WAS DRIVING I BOUGHT MY CAR BRAND NEW A MERCURY SABLE 2003. HAS BEEN A GREAT CAR I HAD MULTIPLE WARRANTIES ON IT I WAS LOOKING FOR THE IMPOSSIBLE AFFORDABLE CAR PAYMENTS SO MY BROTHER TOLD ME TO PULL INTO TROPHY NISSAN ON GALLOWAY IN MESQUITE TX, I SAID JUST LOOKING MY BROTHER INCLUDED 5 SALESMAN BOMBARDED ME I EVEN TRIED TO GO HOME ONCE AND ONE WHEN I OPENED THE DOOR STOOD IN THE CAR DOOR ON THE DRIVERS SIDE AND THE OTHER INSIDE MY CAR IN THE FRONT SEAT AND MY BROTHER LAUGHING ON THE SIDE WALK TELLING THEM NOT TO LET ME LEAVE WITHOUT A CAR THEY BROUGHT A CAR ONE AND TOLD ME THIS ONE IS FOR YOU I TOLD THEM I DO NOT LIKE IT AND FINALLY GOT ME TO TEST DRIVE IT AND I TOLD THEM I DO NOT LIKE THE CAR AND IT REAKED OF CIGARETTE SMELL. THERE NOW THE SUN HAS WENT DOWN AND I CANNOT SEE WELL AT NIGHT . I JUST DROVE THE CAR AND STILL TOLD THEM I DO NOT LIKE THE CAR I KNOW THIS MAY NOT MAKE ANY SENSE BUT THEY GOT ME BACK IN THE OFFICE AND I KEPT TELLING THEM I DO NOT WORK I AM ON DISABILITY AND I DO NOT HAVE NOTHING LEFT ON MY CHECK I AM GOING TO WORK SEARS PT TO BUY MY SON SOMETHING FOR CHRISTMAS AND HELP ME PAY MY CREDIT CARDS DOWN . ALL THESE GUYS WERE ALL IN THE OFFICE WHERE THEY TOLD ME TO GO AND SIT AND GOT AT A PRICE BUT I TOLD THEM I CANNOT DO IT THEY WERE ALL OVER ME I TOLD THEM THAT I WAS FEELING LIKE I AM BEING PRSSURED INTO THIS PUSHED INTO THIS I JUST WANTED TO GET OUT OF THERE GO HOME I WAS EXHAUSTED SO DEPRESSED AND I HAVE NEVER BEEN SO UNHAPPY BUYING A CAR I DO NOT EVEN LIKE IN ALL MY LIFE. COULD NOT SLEEP THAT NIGHT BECAUSE I WAS SO AFRAID.. THEY DID HOWEVER DETAIL THE CAR FOR ME AND MY BROTHER FOUND THAT THEY HAVE BROKEN THE HEADLIGHT AND FAILDED TO TELL US WELL THEY SAID THEY WOULD ORDER ONE NEXT DAY SUN COME UP I SEEN ALL THE HOLES IN THE DASH WHERE SOMEONE TRIED TO PERMANTELY HOLD SOMETHING THERE I HOWEVER DID NOT SEE THAT I COULD NOT HARDLY STAY IN THE CAR BECAUSE OF THE SMOKE SMELL. I WAS UP THERE FOR HOURS AND HOURS.. ANYWAY NEXT DAY WENT BACK THEY KEPT MY CAR BECAUSE THERE WERE ITEMS THAT WERE NOT WORKING ON THE CAR AND THEY AGREED TO FIX THEM WHICH THEY DID NOT THEY KEPT MY CAR A DAY OR SO AND LATER THE LIGHT CAME IN AND I HAD TO TAKE MY CAR BACK IN WHICH THEY HAD MY CAR FOR 5 DAYS OR MORE AND THEY NEVER EVEN OFFERED ME A LONER THEY ARE THE ONES WHO BROKE THE LIGHT AND FAILED TO TELL ME AND SCRATCHED THE CRAP OUT OF THE CAR AND TRIED TO SAY THAT IT WAS ALREADY THERE. I SWEAR THAT IT WAS NOT! WELL I WENT TO TALK TO THEM GOT MY CAR BACK SAID LIGHT WAS FIXED AND I NOTICED THAT A BIG PIECE OF MY BUMPER WAS STICKING OUT ALOT AND I TOLD THEM THEY SHOWED ME AND WALKED ME TO MY CAR AND TOLD ME THAT IS THE BEST THAT THEY COULD DO . I SAID I AM SORRY BUT THIS IS UNACCEPTABLE NO I SAID I WAS GOING ACROSS THE STREET TO THE BODY SHOP MYSELF AND THEY TOLD ME TO STAY AWAY I WAS NOT ALLOWED OVER THERE BUT I WENT ANYWAY VERY VERY UPSET AND T
