mark sent a message to Andrew House President and Group CEO, Sony Computer Entertainment, Inc. – email address that said:
hi my name is mark
i have just rang PlayStation up to say that i have got a 40 ticket to pay my 39.99 debt and to get my PlayStation plus for 1 year and there said that i can not use it to pay it of. and on the 22 Aug there told me to get a 40 pound PlayStation plus card and i can use it to get rid of the debt and get my 1 year pass now there saying that i cant and i think it is wrong as there told me to do that. and now that i can not do it witch takes the piss to be fare