Daniel sent a message to Dan Schulman – President and CEO of PayPal – Email Address that said:
Since Paypal doesn't answer to my e-mail, I sending it to you!
I reported security breach in my paypal account - this is a copy of e-mail that I sent to you:
(HI, my account has been hacked. I haven't made transaction under Id number You sent me e-mail today about noticed unusual activity. When I tried to log in, I couldn't acces my account and I've got message that It needs verification because somene logged in on 27th of April from CA (I think that is California?). I live in Croatia and I ALWAYS log in from Croatia. So, how come you haven't send me notification about logging in from ANOTHER CONTINENT until today? Just a moment ago, I've send to you my drivers licence for paypal account verification and I'm waiting for your respond. )
You closed my unauthorized transaction claim as you are missing crucial information?
Which informations can I provide beside transaction ID????? As I already mentioned in previous e-mail - my account was obviously hacked!!
In paypal transaction history doesn't even stand for what this payment - transaction was made????
On the 27th of April a log in to my paypal account was made from another CONTINENT and you reported this 10 days later??? I'm paypal member since 2012 and I always logged in from CROATIA. Paypal obviously has a BIG security problem!
At Saturday I tried again to report an unauthorized transaction following instruction you wrote to me in your e-mail but I can't report as I get a message that transaction ID is not valid???? How it is not valid when this ID is from payal transaction history??? (I attached screenshot of that mesage).
What can I do? Report this fraud to police (including paypal) or what? I can delete my paypal account but the mentioned transaction (65 GBP = 98.12 USD) (for I don't know what) is still chared from my credit card!
Now I also have a proof of a fraud from Danny Wilsons email.
I'm waiting for your fast response!