Anthony Leach sent a message to Dan Schulman - President and CEO of PayPal - Email Address that said:
Hi there Daniel,
This is just a note to inform you of my disgust at Paypal and Probably ebay over with holding my money. I have been in contact for over a week with the same scripted crap replies, now Paypal are blaming ebay. I have a good selling record and do not agree with paypal with holding my money for 21 days, but paypal getting theirs immediately. I have wrote a formal complaint but no reply. I have told Paypal I will cancel my account when you have paid me and also cancel my ebay account because they are to divisive when trying to contact them. Obviously I will be using one of your competitors. Thought you may want to know how the little people feel when this happens and nothing is done to sort the problem out except as i said a scripted letter with no personality in it.
Yours
Anthony Leach
