Aaron Smith sent a message to J. Paul Raines - Chief Executive Officer of GameStop Corporation - Email Address that said:
Hi,
I recently placed an order for an Xbox One S bundle through Gamestop.com, and received an email confirmation with a total of $282. I was recently looking over my credit card statement and noticed I was charged significantly different than that, and when I log into Gamestop.com and look at the order now, the total shows up as $356. Someone changed my order total, and they didnt even notify me. I would have never seen this if I hadnt been diligent at looking at my credit card statement. How is something like this acceptable? Im very disappointed and hope you could help solve this issue. Thank you!
