ALAN STEIN sent a message to Christopher Nassetta that said:
I have contacted Stan Soroka
Chief Customer Officer
Hilton Grand Vacations
FOUR TIMES with a problem and Mr.Soroka hasn't had the decency to contact me. I am very angry that a company such as yours would be that callous. I realize with the virus, that things are not normal, but I have started sending him emails since Sept. 30, 2020. thank you for your time.