Todd Vanourny sent a message to Craig Menear that said:
Dear Craig,
I was shopping at one of your stores today and have learned that the 10% discount for veterans no longer applies. I was informed that I have to be currently serving or have retired with 20 years of service. I find it disappointing that your company no longer honors the veterans who have served their country for less then 20 years. I have been loyal to purchasing items from your store, but since this change in policy, I will take my business elsewhere. Good day sir.
Regards, Todd Vanourny
