Charlotte Hage sent a message to Craig Menear that said:
I have written to you before about the wonderful experience I had when I needed floor tiles for my porch.
You have an amazing lady, ANGELA, who listened to my request for a light kit for a Hampton Bay ceiling light. She worked VERY hard to find one and charge it to my card. I expect it shortly. Please praise ANGELA *(my case 10675178) her tele number:800/6540688 X 77525 and thank you for having such an angel on your staff.