Frank sent a message to Thomas M. Rutledge – Chief Executive Officer and President of Charter Communications, Inc. – Email Address that said:
I, along with other charter Communications' Customers, in the Camp Hill, AL Area have been plagued with the same daily interruptions of our phone, telephone, and high speed internet services for approximately three months now. I have had three(3) service visits to no avail. Obviously, the problem(s) are not at individual residents, but we continue to get individual service contacts. We certainly hope your knowledge of this will help.


