M.A.Jamal sent a message to Akio Toyoda President and CEO, Toyota Motor Corporation - email address that said:
I am a proud owner of Corolla in Muscat, Sultanate of Oman and as a satisfied customer I am a brand ambassador of Toyota Quality in my own capacity. But recently when the dash board of my Corolla started melting due to summer heat then I got the jolt on my belief about the quality of Toyota. I discussed this matter with few for remedial actions but in vain. Hence, I searched for your contact details so that I can make you aware about this quality standard. Toyota is known for its Quality and Fuel efficiency but issues like this can make a dent in the brand. By this note I would like you to take corrective action to avoid such recurrence and would request your interference to solve the problem of my vehicles dashboard. With warm regards.
