Dave sent a message to Thomas J. Wilson – Chairman and Chief Executive Officer of The Allstate Corporation – Email Address that said:
I am extremely disappointed in the poor service and lack of respect from your customer service department. I am new to Allstate having been with State Farm for over 30 years. I truly regret leaving State Farm because they were always courteous and helpful. My friends have asked me about Allstate and I must say that I can not say anything good about your company.