Kelly sent a message to Michael D. White, President, Chairman and Chief Executive Officer DIRECTV, Inc. – email address that said:
I am going to be waiting awhile maybe even until death but I must try to get your attention. Your company has set my father up to pay out big money for services that on your end were not held up. We were lied to and if we have to go to action news then it will happen. Listen this is not a threat considering the hate mail received from your business front. Thanks and please get back to me as soon as possible, I am a very civil human being and I believe you are an honorable man so if you will hear me out you will understand my claim and we can resolve the issue.