Anita sent a message to Edward Lampert – Chairman and CEO of Sears Holdings – Email Address that said:
I am going to the top because no one has been able to help me for almost 2 year. Sears has us - FIX-HOMES listed internally in your phone system some were. I get calls transfered from different departments and I get outside calls from random people all day long. For two year we have been kind to your customers giving them your number but the we are no longer going to be giving your number.
Can you help rid us of this problem?
Looking forward to your response.
