Marissa sent a message to Scott M. Prochazka President and Chief Executive Officer of CenterPoint Energy Email Address that said:
I am looking to find the CEO of Centerpoint Energy regarding an open damages claim I have with the company. This is urgent. At this point my claim has been neglected after several calls back to the claims department and I need answers. The person handling my case is Molly Smith. she has failed to call me back in 14 days. I have left a msg for Greta Walters, who is supposedly her supervisor, and still no response. Please get in touch with me as soon as possible. My next step is the better business bureau. Thank you.
