Pandey sent a message to Hiroyuki Yanagi President and Representative Director, Yamaha Motor Co., Ltd. – Email Address that said:
I am owning the first four stroke model of motorcycle launched in India in 1999, i.e. Yamaha YBX. I am lover of my old possessions. Besides this, this is my first motor-cycle and I love to ride on it. For some years, I have been facing a problem in its servicing. I contacted one of your service centres Star Yamaha at Lucknow, Uttar Pradesh, India. He said that they do not service as old motor-cycles as that of 1999. It is purely unethical on part of the company. In this regard, it is requested to kindly let me know the service centre at Lucknow where I could get my 1999 model motor-cycle Yamaya YBX serviced.