I am reaching out to you in hope that maybe you can help me. I – Edward Lampert email address

Cathy sent a message to Edward Lampert,€“ Chairman and CEO ,Sears Holdings€“ Email Address that said:

I am reaching out to you in hope that maybe you can help me. I had a service done to my refridgerator on 2/1/16. The tech damaged the waterline behind the unit and my home sustained approx 3500$ in water damage. I have been in contact w your claim dept Sedgwick and complied w all requested information. My claim is being held up by the tech that performed the the service on my unit. My complaint is, how is it that he isn't being made to call the claim adjuster of Sedgwick back. The adjuster has made numerous calls. When I called customer solutions on 3 occasions I was told they can't make him call n that my claim can go for months before being resolved. Mr Lampert, I am reaching out to you to please help me. Any help would be greatly appreciated.

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