Arpit sent a message to Satya Prabhakar Founder and CEO, Sulekha.com – email address that said:
I am really frustrated with sulekha customer service.
I am complaining, I am facing problem but no resolution from past 2 months.
My account manager never pick phone.
But for taking money she called me more then 10 time in 3 hrs .
I made complain on customer care, sulekha app, even on whatsapp. Except one line I never got response " We will call you" Till date i haven't got. Oops sorry I got a call "Sir your package is finishing on June 2, please renew it fast" though my package is going to end in DEC 2016. For taking money How fast I got call but for resolution no calls.
