Becky sent a message to Greg Creed – Chief Executive Officer of Yum Brands – Email Address that said:
I am very dissatisfied with your corporation. I entered a complaint on April 15, 2016 and got not response until I sent another complaint on April 21, 2016. I finally received a response on April 23, 2016. the store manager called me 3 times in two minutes. Once from his cell phone and once from his business phone. I requested to be contacted by e-mail only. I called the store manager back and could not understand what he was trying to tell me. On April 25, 2016 I called the customer service line and was told it is a franchise ad the rep would send another e-mail and request I be contacted by e-mail or mail. What happened the store manager then called me twice in a row, while I am at work, after I again requested to be contacted by mail or e-mail. What is the sense of choosing your choice for contact. I PREFER BY E-MAIL.