Jen Steward sent a message to Charles E. Jones Jr. ? Chief Executive Officer and President of FirstEnergy Corp. ? Email Address that said:
I an a business owner and own 6 franchisees. 5 are with another electric carrier and 1 happens to be in Met ED's area.
Since I have no history ( although my home/office have met ed) I was required to put down and 8k security deposit in which you hold for 24 mos. I sat on hold for over 2 hours hrs this am trying to speak with someone only to be told "company policy."
I told them to pull my personal credit history ect.
PPL waived the security deposit as longs as autopay was set. Met ed refused- I am absolutely furious.