Anna sent a message to Doug McMillon President and Chief Executive Officer of Walmart Stores, Inc Email Address that said:
I bought a Walmart visa gift card yesterday at your Tewksbury ma store. I got home, set up the card and tried to pay something online.. My card was INSTANTLY locked. I paid 500.00 CASH in the store.. I have a receipt.. Threw customer service for the card is taking me that to unlock the card COULD BE 10 business days.. AND I have to prove who I am... I am ON CAMERA in the store BUYING the card! I need some help here. I have 5 children And I am required to have internet for school... I don't have any other money now because your Walmart customer service AND the store manager