Timothy sent a message to Glen F. Post, III President and CEO, CenturyLink, Inc. – email address that said:
I called CenturyLink today to cancel service to get faster service and mobile wi-Fi. I've been told three different things., Mo contract, Feb. 2, April 8. I've been with CenturyLink sense 2014, never late with payments. I had two phone calls today with people in your billing department. You should listen to those two phone calls. Very disturbing.