Jeanine Minar sent a message to James E. Meyer CEO, Sirius XM Radio Inc. email address that said:
I can never log on to my account after I get home from work. I need to cancel my service because I cant afford it any longer. How can I cancel XM radio when I cant get anyone on the phone after I get home from work and cant log on when I get home from work. Your server is always down.
