Sheree sent a message to Thomas J. Folliard – President and Chief Executive Officer of CarMax, Inc. – Email Address that said:
I don't appreciate buying a car from your company had to go thur hell to find someone to fix it. I've kick out a extra $1,028 to get my transmission rebuild. I had to stop working at my job because it was a hour away from my house. I put 120 round trip 5 or 6 days out the week. I fell like your company took the check didn't properly do the 125 point inspection as your company states. I understand $1000 night on be chump change to you, but it's ALOT to me my family. If you have time care, can you please call me in reference to a story. Thank you