Sandra sent a message to Roland C. Smith Chairman and CEO, Office Depot, Inc. that said:
I don't fill out your customer surveys because the terminology is skewed. I only come in for print services. Please consider a survey for people using print service only. I use the Windsor, Ca Office Depot. the printcopy staff are top notch and smart! The stores always clean, well-stocked and staff is so very helpful. The Manager Bobby treats his staff with respect and kindness. They do the same towards him. Anyhow, please consider a "printcopy service only" survey. Thanks, Sandra