I field a claim for the broken tv from the May 5th payment and the – Daniel H Dan Schulman email address

Alex sent a message to Dan Schulman – President and CEO of PayPal – Email Address that said:
I field a claim for the broken tv from the May 5th payment and the customer never returned my money and your company did not either. I mailed a letter to Gray and have not heard back either. I am not paying the $246.14 transaction and will go to court iff I have too.
Alex