Sidney Eidson sent a message to Marvin R. Ellison - President of J. C. Penney Company Inc.- email address that said:
I frequent your store in Kingsport, Tennessee. My whole family uses the salon inside the store. Reports of 140 store closings have us worried we will lose our stylist/salon! I can understand the closing of nonprofitable stores. However, I would be shocked if the salon in this store was not profitable as they are always very busy. While Im sure this salon would remain profitable if somehow it could remain open.