Richa sent a message to Herbert Hainer – Chief Executive Officer of Adidas AG email address that said:
I had bought a pair of bounce shoes worth Rs.8000 from one of your shops in mumbai.The shoes did not fit very well but the salesperson assured me that with regular use it will adapt to my feet .I took the shoes and wore them regularly as asked by him .I started getting blisters on my feet almost immediately .When I went back to the shop they refused to take back the shoes saying that I had worn them .I am not a very rich person and those shoes were a very special purchase for me .I cannot afford another pair anytime soon and being a runner good shoes are important to me .Please help .Thank you .
