Prasanth sent a message to Carlos Ghosn President and CEO, Nissan Motor Co., Ltd. – email address that said:
I had brought the Datsun redi go and only used for 20 days but unfortunately I met an accident on 16-Aug-2016, by gods grace not human damages, but due to the non availability of spare parts the vehicle is still inside the garage and funny thing is that they have asked again 20-25 days to repair.
I had called the Customer Care and from there i got the reply it will be completed with in a week, but when i called the garage they told me that the spare parts has been booked on 17-Aug 2016. but it will arrive only on 10th sep. If you dont have enough spare parts in stock why the customer has to bare and suffer. it is like fooling the customer.
If the Company is lack of Spare parts I dont know why the customer has to suffer.
If any one of your representative is willing to call I will be available
