Bruce sent a message to Greg D. Carmichael – Chief Executive Officer of Fifth Third Bancorp – Email Address that said:
I had sent you an email over the weekend about a problem that I was having with my mortgage loan. Just to let you no, it has been fixed. Patrice at the branch in Fleming island, FL fixed the problem for me. These are the type of people that you want to retain. She understood my problem, and fix it. Great job by this young lady.
