Raj sent a message to Satya Prabhakar Founder and CEO, Sulekha.com – email address that said:
I had signed up with sulekha.com under the category as florists and I was promised atleast 2 leads a day under the florist banner..but in the past 3 months I have received not even 10 leads..Due to which I am very frustrated..I tried calling your agent in Mumbai (Udit sharma -- 9221487175) but he does not even answer the call.after answering he says call up the people in customer service they will help you...When I contacted Hetal your back office Agent (Hetal -- 96195 80926)..she said she will speak to her manager and will revert to me..but so far no one has replied back to me...I also called up your toll free number but no one answers the call..it keeps on ringing and ringing but to no one answering that toll Free number..I called up your direct number in Chennal (60004050) and I spoke with Sangram he said he cannot help me with any managers number and gave me a toll free number to call (1800 30001212)...but no one answers this number too..I am just wondering what kind of a Company is this...Are you guys here just to mint money with out any customer service or a complaint being registered..I feel very sorry for you and your people working with you..I am sorry to say that you have a bunch of monkeys working under you with out any knowledge of customer service...I would request a full refund of the amount that I have paid..Kindly take this as a very serious concern as this will really affect your business as I am going to put this every where about the way you run your business and just minting money with providing any service..You can contact me in Mumbai..thank you and awaiting your concern
