Christopher Huston sent a message to J. Paul Raines - Chief Executive Officer of GameStop Corporation - Email Address that said:
I hate to bring a little thing like this to you but I bought a Xbox one controller from my local game stop about 60 days ago. I understand that there is a 30 day return policy. I payed $50 for it and it stop working (wont turn on) there isnt any wear on it. I think I just got a bad one. Last controller I got lasted three times as long. I buy all my gaming stuff at keokuk Iowa store. Last year alone I spent over $1500. So I tried to return it and was offered $18 I think that is a little unfair after all the money I spend year after year. If theres anything you can do it would be great (just a trade in) If you have any questions feel free to call (319)-795-4406