Kimberey sent a message to Michael L. Corbat CEO, Citigroup Inc. – email address that said:
I have been a Citi customer for almost 7 years with an excellent payment history. I would love to use my card more, but it seems as though my account has been blacklisted. I have tried for many years to get a credit limit increase, but I have always received numerous denials. Although I have been faithful to Citi by continuously using my cards, never going over my limits, and making my payments in a timely manner( last payment was late due to computer not utilizing my auto pay feature). I have attempted to contact Citi Executive Office, and they don't seem to even care about my concerns, loyalty or efforts. What can you do to help me? This is by far my second lowest credit card limit. Regardless of what I do, I can never get this card to grow. It seems as though Citi hates me as a customer.
