Larry Smith sent a message to Abigail Johnson - President and Chief Executive Officer of Fidelity Investments and Chairman of Fidelity Worldwide Investment email address that said:
I have been a fidelity customer for over 20 years. There has been some illegal trading done in my account. No one will do anything for me at fidelity. Will you please help me ? I dont know what to do. This has never happened to me before with Fidelity. Please investigate this and you will see for yourself. Thank you for your time. Larry Smith