Suzanne Brink sent a message to Robin Hayes - Chief Executive Officer, President and Director of JetBlue Airways Corporation - Email Address that said:
I have been having quite a few issues with my last three trips as well as my daughter and her family from sacramento flights i have sent a registered letter to you with an account of all the problems I hope you receive it. I like jetblue, however in the last year it has been a nightmare. Please address this matter so I dont have to go further.
Thank you
