Carol sent a message to William S. Demchak – Chairman, President and Chief Executive Officer of The PNC Financial Services Group – Email Address that said:
I have been one of your customers since 1992.
I neede a copy of my May bank statement for business purposes, After talking to 3 people I FINALLY was ableto make my request. "$10.00 fee!!!"
The next day, 6/21/2016, my bamk statement FINALLY arrived>
I am requesting the return of the $10.00, please. Thank you.
