Francine sent a message to James E. Meyer CEO, Sirius XM Radio Inc. – email address that said:
I have been trying to teach a solution with your corporate solutions team for several weeks node. I have received 3 incorrect shipments, made at least a dozen phone calls resulting in hours of my time spent. Even slime to a corporate solutions manager named Brian who promised to get back to me yesterday one way or the other. Not surprised that he didn't. I wad told by a corporate solutions team member to follow up with someone in the NY office, however your operator repeatedly refused to connect me to anyone other than the corporate solutions team that had failed to respond appropriately. As a loyal visions of many years with 3 accounts, I would expect better customs service, rediscover after explaining that the situation isimpacting my employment status and that time is of the essence.
Perhaps you will be the first person at your company to actually express any concern at all for the subscribers who make your paycheck possible.
I would appreciate a call back ASAP
It is currently 9:45am on Wednesday, July 30, 2016.
Thank you,
Francine
