Darlene sent a message to Abigail Johnson, President and Chief Executive Officer, Fidelity Investments and Chairman of Fidelity Worldwide Investment email address that said:
I have been with Fidelity for many years. When I turned 70 1/2 advisors at Fidelity recommended that I have MRD taken out of my IRA account on Dec 15 so that Fidelity would have sufficient time to process the transaction. However for the last 2 years Fidelity has processed the MRD on Dec 10. Almost all of the year end distributions for the funds I have were distributed on Dec 11 so essentially I lost that money. That to me is dishonest and unethical. I am very disappointed in Fidelity. I called last month and spoke to a representative who asked his supervisor and they basically said they needed the extra time to process this transaction.. I have since changed the MRD date to 12/20 but I am still requesting that at least the year end distribution for 2015 be recalculated using the MRD date of 12/15/15 as originally chosen instead of 12/10/15 since most of the year end distributions for my funds were done on 12/11/15. The MRD is transferred to a non-retirement account at Fidelity.
Thank you for your attention to this matter.
