Beverly sent a message to Richard Fairbank Co-Founder, Chairman, and CEO, Capital One Financial – email address that said:
I have completely applied and received a refinance online, yet I have to use smail mail for an IRA rollover,,,I have to put the most sensitive info on paper in the mail.....Why? Why can't the entire transaction be online....just as my refinancing for my mortgage was,,,,and that was several years ago. I had an account with ING,,,and did not have any complaints......This is just a reccomendation.
