derrick sent a message to Thomas M. Rutledge – Chief Executive Officer and President of Charter Communications, Inc. – Email Address that said:
i have had nothing but problems with service for several years now. today i get a bill more then i was told it would be come to find out they said thry have not been charging me for 2 years for a wifi modem and now they want to charge me more money im sorry but i was told a price of my bill and now they want it to go up that is not right and if i can not get this resolved i am going to take this company to court for many reasons other then this i have gotten a lawyer already about releasing my info to others have proof of it and that is not ok to do and you say you dont on all your paperwork and yet this company did it i recive 15 phone calls a week for junk calls asking for me by a wrong spelling of my name that your company misspelled my name and only your company has made this error and release my info and will be filing a lawsuit in 2 weeks you are free to call me if you would like to settle out of court and save your time and money thank you for your time
