Deborah sent a message to Thomas M. Rutledge – Chief Executive Officer and President of Charter Communications, Inc. – Email Address that said:
I have previously contacted the president of spectrum regarding this. Your employees lie, do not keep their word. I have had your people try to get in my checking account without my permission, turned off when I shouldn't have, promises made and not kept. I AM UTTERLY DISPLEASED WITH YOUR COMPANY!!!!!!!.I am not the only one, check out your reviews, nothing good is being said. Someone needs to contact me and know will record ALL CONVERSATIONS WITH YOU GUYS from now on.