Jessica sent a message to Michael L. Corbat CEO, Citigroup Inc. – email address that said:
I have two credit card accounts with your company: one for me and one for my husband. I am having financial hardship at this time and would like to continue in repayment program, but make the payments from now until 5 years from now, so I would like to make 60 monthly payments to pay down the debt for each account. Please email me or call me, so I can make these arrangements. I plan to send letter with check for each account and if you would accept this payment then I will continue to make these payments for 60 months. Thank you Jessica
