norman sent a message to William C. Rhodes III ,President and Chief Executive Officer of AutoZone, Inc. Email Address that said:
I have windshield wipers that are scratching my windshield, i bought them seven days ago. I spoke with a manager Gonzalez, who refused to check his product. I then called Tennessee where a black male hung up on me when i didn't have the store number. As i told them both that i was not seeking any damages. I will never buy after market item's again, i reject this store.