Brenda sent a message to James E. Meyer CEO, Sirius XM Radio Inc. – email address that said:
I honestly do not know where to begin-in the past 2 days I have talked to 3 different customer reps - 2 had accents making if difficult to understand but none of them could grasp what I was trying to accomplish - I have had email confirmations which are hard to understand with credits and debits - and that little catch phrase "I do apologize for that" must had been said 50 times between all the calls - this experience with Sirius is the worst I have ever experienced and I'm not set up yet - the billing is all messed up -there must be one competent person there who could help me but another call to customer service would only be more of the same - what would you suggest? Thank you for your time .
