Nancy sent a message to Greg D. Carmichael – Chief Executive Officer of Fifth Third Bancorp – Email Address that said:
I invested $5000 in a 5/3 Securities for 5 years maturing last month. All this Security did was charge fees. Previously, I had a CD and the bank advisor, Ryan told me not to do another CD as this Security would make a lot more money. Ryan also told me I would not lose any money if I kept it in for the 5 years. When it matured for $4,879.37. I called the bank and left a voicemail for Mark as he took over by account. He called and was checking into the fees. Later, for $120.63. This is a total of $5000, but where is all this interest I was to get? I called the Branch Manager, Teresa and she called me once and I called her back 11/23 and have not heard a word since. Please help!