Troy sent a message to David P. Steiner – President and Chief Executive Officer of Waste Management, Inc. – Email Address that said:
I just left a message on your corporate office voice mail. I just wanted to "Give" you the idea of saving 50% on curbside pickups by having "Us the Customers" pushing out garbage cans to one side of the street. It is a simple idea, but one worth doing. I really don't want anything for this, but didn't want to give the idea to an employee who would lie and steal my idea. Just think if trucks could drive up one side and turn the corner and drive up one side again. HUGE savings!!