Donna Bollom sent a message to J. Paul Raines Chief Executive Officer of GameStop Corporation Email Address that said:
I made a cash purchase VR Bundle as a Christmas present for my son,he gets sick when he trys to play.I tried to return it and purchase a PS4 Pro system and pay the difference,but they will not give me the full 378 dollars toward the PS4 pro because we opened it.I need your help I had to save a lot to buy him this gift.Please let me know what I can do?Thanks Donna
