richard sent a message to Thomas M. Rutledge – Chief Executive Officer and President of Charter Communications, Inc. – Email Address that said:
I need our account settled immeadiately and Im not playing games. You INFECTED my LAN, misdirected the hell out of me, interrupted my communications (which are private) and spyied on me the entire time. HUGE difference between logging and spying. I know the difference because I WORK IN IT ALSO. 10K is demanded for services rendered late november for disinfecting my LAN. YOU have not earned our trust in crossville, TN, you are the biggest scam artist I have seen.