Julius sent a message to Antonio Urcelay Chairman and CEO, Toys R Us, Inc. that said:
I need to be able to email someone....I can't spend more time on the phone.
I called after your website screwed upâ¦..the person I spoke with informed me the product never went through so I ordered on Amazon.
Cancel the order.
I have the reference number if needed of who I spoke with.
On Jun 10, 2015, at 3:34 PM, wrote:
Dear Julius Di Filippo,
Thank you for shopping at Toysrus.com and Babiesrus.com. We are happy to report that your order has been shipped.