Hank sent a message to Edward W. Stack – Chairman and Chief Executive Officer of Dick’s Sporting Goods – Email Address that said:
I placed an order 11-9-16. Have not received it. Been on your chat line. Was given a tracking number. UPS says not shipped. Chatted again, no record of the tracking number that was supposed to be mine. No one seems to be of any help. Ids this the way you want to run your business?